Privacy Policy

1. Introduction

Nedialo LLC (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website, use our services, or interact with us. By using our services, you consent to the collection and use of information as outlined in this policy.

2. Information We Collect

We collect different types of information, including:

• Personal Information: Name, email, phone number, address, payment details, and other contact information.
• Business Information: Company name, industry, job title, and professional details.
• Technical Information: IP address, browser type, operating system, and metadata.
• Usage Data: Service usage history, log files, and online activity.
• Payment Information: Securely processed via third-party providers like Stripe.
• Communications Data: Records of communications with us, including emails, chats, and customer support interactions.

3. How We Collect Your Information

We collect information through:

• Direct Input: When you register, request services, or communicate with us.
• Automated Tracking: Cookies, web beacons, and analytics tools that monitor website and service activity.
• Third-Party Services: Integrations with Stripe, CRM platforms, and marketing tools.

4. How We Use Your Information

We use the information collected to:

• Deliver, manage, and improve our services.
• Process payments and invoices.
• Communicate with users regarding service updates, security notifications, and support.
• Prevent fraud, abuse, and security threats.
• Ensure compliance with legal and regulatory obligations.
• Customize marketing and advertising based on user preferences (with consent where required).

5. Information Sharing & Disclosure

We do not sell or rent your personal data. However, we may share it with:

• Service Providers: Third-party vendors, such as Stripe, CRM providers, and IT security firms, to facilitate our operations.
• Legal & Compliance Authorities: In response to legal obligations, subpoenas, or to prevent fraud and misuse.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
• Marketing & Advertising Partners: Only when explicit consent is provided for promotional activities.

6. Data Security

We take data security seriously and implement:

• Encryption protocols for data storage and transfers.
• Access controls and authentication measures.
• Regular security audits and compliance checks. However, no system is 100% secure, and we cannot guarantee complete security.

7. Your Rights & Choices

Depending on your location, you may have the right to:

• Access, modify, or delete your personal information.
• Opt-out of marketing communications at any time.
• Restrict or object to certain data processing activities.
• Request a copy of the information we hold about you. To exercise these rights, contact us at [email protected].

8. Data Retention

We retain personal data only for as long as necessary to fulfill our services, meet legal obligations, or resolve disputes. Upon termination of services or an explicit deletion request, we will securely remove personal data unless required for compliance.

9. Third-Party Integrations & External Links

Our services integrate with third-party platforms, including Stripe for payments and CRM systems for data management. These platforms operate under their own privacy policies, which we encourage users to review. We are not responsible for the privacy practices of external websites or third parties.

10. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

• Improve site performance and user experience.
• Monitor website traffic and engagement analytics.
• Deliver relevant advertisements (with consent where required). Users can modify their cookie preferences through browser settings.

11. Communications & Consent

By providing your contact information, you agree to receive service-related communications, including:

• Account and service updates.
• Billing and payment notifications.
• Marketing and promotional messages (you can opt out at any time).

12. Do Not Track (DNT) & Opt-Out Preferences

We respect “Do Not Track” signals where applicable. Users can opt out of targeted advertising and data collection through browser settings or by contacting us.

13. Compliance with Data Protection Laws

We adhere to data protection regulations, including:

• General Data Protection Regulation (GDPR) – Rights for EU residents.
• California Consumer Privacy Act (CCPA) – Rights for California residents.
• Other applicable privacy laws depending on the user’s jurisdiction.

14. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors. If a parent or guardian believes a minor has provided us with personal data, they should contact us for removal.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Significant changes will be communicated through:

• Website updates.
• Direct email notifications to registered users. Continued use of our services after updates constitutes acceptance of the revised policy.

16. Contact Us

For privacy-related inquiries, data access requests, or concerns, reach out to: Email: [email protected]

This Privacy Policy ensures compliance with GDPR, CCPA, and other global privacy laws. If additional jurisdiction-specific clauses are needed, please inform us.